3rd Chapter.. what!!?

 Still blurrrr  mcm gmbr tu 4 this topic but I try..

                                                   

The third chapter is all about..? Strategic initiative for implement competitive advantages.

Organization can undertake high- profile strategic initiatives including:

1)Supply chain management (SCM)
-4 basic component of supply chain management including:-
Supply chain strategy
Supply chain partner
Supply chain operation
Supply chain logistics

2)Customers relationship management (CRM)
-involve managing all aspects of a customer relationship with an organization to increase customer loyalty and retention and the profit for the organization

3)Business process reengineering (BPR)
-the analysis and redesign of work flow within and between enterprise

4)Enterprise resource planning(ERP)
-integrates all department and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations.

                                                           FOR THIS CHAPTER.. huh..